1. Controller The controller responsible for data processing on this website is: Atif Wadood Ahmad Otto-Hahn-Str. 5 64589 Stockstadt am Rhein Email: Info@a1-petagent.com

2. General Information on Data Processing Protecting your personal data is important to us. We process your data exclusively in accordance with the applicable legal provisions (GDPR, TMG). Personal data is only collected if it is technically necessary or if you provide it to us voluntarily (e.g. via the inquiry form).

3. Collection and Storage of Personal Data a) When visiting the website When you access this website, information is automatically transmitted by your device’s browser. This includes, for example: IP address Date and time of the request Browser type and version Operating system Referrer URL This data is used solely to ensure the smooth operation of the website and is not used to identify you personally.

b) Use of the inquiry form If you contact us via the inquiry form, the following data will be processed: Name Email address Phone number Information about the animal (e.g. type, age, weight) Transport details (origin, destination, date) Uploaded documents This data is used exclusively to process your request and to plan the animal transport.

4. Purpose of Data Processing Data processing is carried out for the following purposes: Processing inquiries Planning and organizing animal transports Communication with customers Compliance with legal obligations

5. Legal Basis for Processing Your data is processed on the basis of: Art. 6(1)(b) GDPR (contract / pre-contractual measures) Art. 6(1)(a) GDPR (consent)

6. Data Sharing Your data will only be shared if necessary, for example: with airlines with authorities (e.g. customs, veterinary offices) with service providers involved in the transport Data is only shared to the extent necessary.

7. Data Retention Your personal data will only be stored for as long as necessary for the respective purposes or as required by legal retention obligations.

8. Your Rights You have the right at any time to: Access your stored data Rectify incorrect data Request deletion of your data Restrict processing Data portability Withdraw your consent To exercise your rights, simply send an email to: Info@a1-petagent.com

9. Data Security We use appropriate technical and organizational measures to protect your data against loss, misuse, or unauthorized access.

10. Changes to this Privacy Policy We reserve the right to update this privacy policy if necessary to reflect legal requirements or changes to our services.

11. Contact If you have any questions regarding the processing of your data, you can contact us at any time: Atif Wadood Ahmad Info@a1-petagent.com